Question 1

Do you offer 24/7 emergency service in Amarillo?

Accepted Answer

Yes. We provide round-the-clock emergency HVAC, refrigeration and heating service across Amarillo, Canyon, Bushland, Vega, Hereford and surrounding Texas Panhandle areas. Call (347) 539-0333 any time and a technician will be dispatched.

Question 2

How much does it cost to repair a walk-in cooler?

Accepted Answer

Most walk-in cooler repairs range from $250 to $1,500 depending on the failed component (compressor, evaporator, defrost system, thermostat). We provide an upfront diagnostic quote before any work begins — no surprise charges.

Question 3

Are you licensed and insured?

Accepted Answer

Yes. Refrinorth Solutions is fully licensed, bonded and insured to operate in Texas, including EPA Section 608 refrigerant certification.

Question 4

What brands do you service?

Accepted Answer

We service all major commercial and residential brands including Trane, Carrier, Lennox, York, Mitsubishi, Daikin, LG, True, Traulsen, Beverage-Air, Manitowoc, Hoshizaki, Scotsman, Allied Commercial and more.

Question 5

Do you offer maintenance contracts for restaurants?

Accepted Answer

Yes. Our preventive maintenance plans for restaurants, delis and supermarkets cover quarterly inspections, coil cleaning, refrigerant checks and priority emergency response — typically saving 15–25% on annual repair costs.

Question 6

How fast can you respond to an emergency?

Accepted Answer

For active emergencies in Amarillo and the surrounding area we target arrival within 2–4 hours. Most non-emergency service calls are scheduled same-day or next business day.

Question 7

Do you give written warranties on your work?

Accepted Answer

Yes. All installations carry a manufacturer warranty plus our workmanship guarantee. Most repairs include a 90-day labor warranty on parts replaced by our team.

Question 8

Do I need a permit for an HVAC installation?

Accepted Answer

Most major HVAC work in Amarillo and Potter/Randall counties requires permits filed with the local building department. We handle all permit filing and inspections as part of the project so you don't have to.

Question 9

Do you service residential customers?

Accepted Answer

Yes. While most of our work is commercial, we also handle residential HVAC, mini-splits and heating projects across Amarillo, Canyon, Bushland, Vega, Hereford and surrounding communities.

Question 10

How do I get a quote?

Accepted Answer

Call (347) 539-0333, email refrinorth8@gmail.com, or submit your project online through our quote form at refrinorthllc.simplywise.com. Most quotes are returned the same day.

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