Question 1

Do you offer 24/7 emergency service in NYC?

Accepted Answer

Yes. We provide round-the-clock emergency HVAC, refrigeration and heating service across Manhattan, Brooklyn, Queens, the Bronx and Long Island. Call (347) 539-0333 any time and a technician will be dispatched.

Question 2

How much does it cost to repair a walk-in cooler?

Accepted Answer

Most walk-in cooler repairs range from $250 to $1,500 depending on the failed component (compressor, evaporator, defrost system, thermostat). We provide an upfront diagnostic quote before any work begins — no surprise charges.

Question 3

Are you licensed and insured?

Accepted Answer

Yes. Refrinorth Solutions is fully licensed, bonded and insured to operate in New York State, including EPA Section 608 refrigerant certification.

Question 4

What brands do you service?

Accepted Answer

We service all major commercial and residential brands including Trane, Carrier, Lennox, York, Mitsubishi, Daikin, LG, True, Traulsen, Beverage-Air, Manitowoc, Hoshizaki, Scotsman, Allied Commercial and more.

Question 5

Do you offer maintenance contracts for restaurants?

Accepted Answer

Yes. Our preventive maintenance plans for restaurants, delis and supermarkets cover quarterly inspections, coil cleaning, refrigerant checks and priority emergency response — typically saving 15–25% on annual repair costs.

Question 6

How fast can you respond to an emergency?

Accepted Answer

For active emergencies in NYC we target arrival within 2–4 hours. Most non-emergency service calls are scheduled same-day or next business day.

Question 7

Do you give written warranties on your work?

Accepted Answer

Yes. All installations carry a manufacturer warranty plus our workmanship guarantee. Most repairs include a 90-day labor warranty on parts replaced by our team.

Question 8

Do I need a permit for an HVAC installation?

Accepted Answer

Most major HVAC work in NYC requires permits filed with the Department of Buildings. We handle all permit filing and inspections as part of the project so you don't have to.

Question 9

Do you service residential customers?

Accepted Answer

Yes. While most of our work is commercial, we also handle residential HVAC, mini-splits and heating projects across all five boroughs and Long Island.

Question 10

How do I get a quote?

Accepted Answer

Call (347) 539-0333, email refrinorth8@gmail.com, or submit your project online through our quote form at refrinorthllc8712.simplywise.com. Most quotes are returned the same day.

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